FAQ


FAQ

How do I play?

You can play all 37 games once each day. Just pick your numbers in each game and click on the “Play” button.

If you need a Guideline - you can go here.

Am I eligible to play?

The Freegenday games are offered worldwide. You must be at least 13 years or older to play. You must be a registered Freegenday member and subscribed to the Freegenday emails to be eligible to play and win.

Is it really free?

Yes! Freegenday offers sponsored advertising during game play and in general. This allows us to support our free daily games.

I think I won, how do I collect my prize?

If you win one or more of the Freegenday games you will receive an email from @freegenday.com(Freegenday will never send you an email using @gmail,@gmx,@outlook, ect.).

The email contains additional information regarding your prize.You will have to provide us with picture proof using a government issued document to confirm the data that you used in the registry.(ID, Passport, Driver's Licence or similar documents)

I have won but have not recieved an email.

If you did not receive an automated email please wait 24-42 hours. We will send you another email.

If you also did not recieved the second email you can send an email from the email address on file within your Freegenday player profile, to Freegenday at won@freegenday.com. Once a prize claim has been verified and this information has been matched, all prize winners will receive additional instructions by mail.

I do not see my question. What should I do?

If you did not find the answer above, please go to the Help page and send us your question.